Theme 3 Essay Example | Topics and Well Written Essays - 750 words

Theme 3 - Essay Example change process within an organization, and thus there is a lot that the management can do to enhance the success of the change process (MartinÄ iÄ , 2010:82). In arguing for the assertion by (Mullins 2010: 753), that the management has little it can do about resistance to change, it is apparent that the management cannot force change on the organizational stakeholders such as the employees, considering that change has to emanate from within (Shao-His, Ying-Fang & Shao-Wen, 2012:747). Whenever change is externally driven, it will result to resistance and where resistance is not apparent, the change process will be sabotaged by those opposed to it, or they may quit where it is apparent that change must occur. The problem with this is that, the organization may lose its valuable assets in the quitting employees (Phillips, 1983:191). Nevertheless, to argue against the assertion by (Mullins 2010: 753), it is apparent that the management can do a lot about resistance to change within an organization. This principle can be demonstrated well by the case â€Å"Remaking JC Penney’s Organizational Culture†, where Myron E. Ullman, who was appointed to the position of the chairman and CEO of JC Penney Corporation in 2004, had an elaborate plan on how he could introduce change to the organization, through making the organization a great work place for the employees (ICMR, 2007:2). However, he was faced with a lot of resistance, considering that the organization had a culture of rigidity and formal employee relationship spanning over the past 100 years (ICMR, 2007:2). The rigid rules of addressing the managers formally and dressing strictly in accordance with the organizational dress code had made the environment in the organization tense. This resulted to the inability of the organization to attract new talent or retain new recruits, while the employee turnover increased (ICMR, 2007:3). Nevertheless, after Ullman and the newly hired human resource manager, Michael Theilmann